Residential & Commercial Properties
When disaster strikes, the first few hours are critical. Whether you are dealing with water, fire, storm damage, or vandalism, the quality of your documentation can determine the success of your recovery.
The Damage Capture Team provides detailed site documentation to ensure nothing is missed — the visual evidence and technical data needed to streamline communication with adjusters, contractors, and remediation experts.
Why It Matters
Restoration after any type of damage is complex. Basic photos typically fail to show the full scope of structural or hidden issues. We use industry-leading technology to give every party the same complete picture.
360° virtual tours allow stakeholders to walk the site remotely, from anywhere, as many times as they need.
Infrared technology finds moisture and electrical faults that are invisible to the naked eye.
Our ESX files integrate directly into industry-standard software, helping speed up your claim and repair process.
Service Packages
Residential or commercial — choose the depth of documentation your loss requires. Not sure which one fits? Tell us what happened and we will recommend the right package.
$1,500
Everything we do, in one visit — the complete evidentiary record of the loss, for residential or commercial properties.
$750
A 360° iGuide walkthrough paired with FLIR thermal imaging to reveal temperature differences and hidden issues.
$550
A complete iGuide 360° immersive tour of the property for detailed visual site records.
$550
Focused FLIR thermal mapping to detect electrical faults, insulation gaps, and hidden leaks.
Our Specialized Technology
Don't rely on a folder of confusing photos. Our iGuide technology creates a digital replica of your property. This interactive 360° walkthrough allows vendors to inspect the damage from every angle, ensuring accurate estimates and reducing the need for repeated site visits.
Our team can also include detailed damage photos to notate finer details — paired with a virtual walkthrough, you see the damage in full context.
Damage isn't always on the surface. Our thermal imaging captures temperature variations to identify:
For all claims, data is crucial.
We provide the raw data files necessary to streamline communication between contractors, insurance adjusters, related experts, and other vendors.
A visual blueprint of your space that highlights exactly where water has migrated, providing a roadmap for proper remediation.
Frequently Asked Questions
Documentation is the most critical step in the recovery process. Once cleanup begins, the scene of the damage is altered forever. Capturing high-resolution 3D walkthroughs, detailed images, and thermal data prior to demolition or drying provides irrefutable evidence of the loss. This ensures the necessary parties can see the full extent of the damage, preventing disputes and ensuring your property can be restored to its true pre-loss condition.
Contact Us
Water, fire, storm, or vandalism — the sooner we capture the scene, the stronger your record. Choose a two-day window below and our team will reach out to lock in a time for your residential or commercial site.